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Return & Refund Policy

At JulyPerfume, we strive to ensure your complete satisfaction with every purchase. Please read our return and refund policy carefully to understand your options:

1. Cancellation Before Shipment:

  • If you decide to cancel your order before it has been shipped, you are eligible for a full refund. No cancellation charges will apply in this case.

2. Cancellation After Shipment:

  • If you wish to cancel your order after it has been shipped, you may still do so, but a cancellation fee of 300 rupees, in addition to the shipping charges, will be deducted from your refund.

3. Return Eligibility:

  • To be eligible for a return and refund, the product must be unused, unopened, and in its original condition and packaging.

4. Return Process:

  • To initiate a return, please contact our customer support team at [contact@julyperfume.com] within  days of receiving your order. Provide your order number and reason for return, and we will guide you through the return process.

5. Return Shipping:

  • You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.

6. Refund Processing:

  • Once we receive your returned item and inspect it, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment, minus any applicable charges as per our policy.

7. Refund Timeline:

  • Refunds will be processed within [number] days of receiving the returned item. Please note that it may take some time for the refund to reflect in your account, depending on your payment provider.

8. Contact Us:

  • If you have any questions or concerns regarding our return and refund policy, please feel free to contact us at [contact@julyperfume.com]. Our customer support team is here to assist you.

By making a purchase on JulyPerfume, you agree to abide by the terms and conditions outlined in this return and refund policy. We appreciate your understanding and cooperation.